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• 11/24/2011 3:26 PM Michelle wrote:
  This is the 2nd promotion from Beauty.com that turned out to not work! The promotion is advertised on top of the Beauty.com website. Then, after filling my bag with over $100 worth of merchandise, the promotion for the free gift is no where to be found.
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• 11/26/2011 5:00 AM Dia wrote:
  ORDERED TODAY WITH CONFIRMATION....
  you need to click on the icon, it will automaticly be added to you shopping cart.
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• 12/1/2011 1:37 PM dlt wrote:
  I am sooo over beauty.com and their sometimes available freebies. I had a supervisor be extremely rude to me after I have spent hundreds of dollars there! Don't punish me because I am a good shopper. Their mystery incompatible coupon codes with gift with purchases exhaust me!It shouldn't take me five hours to get a freebie with purchase! Yet, there I am sucked in waiting for yet another order with NO free samples because those mysteriously hopped out of my cart and I wasted so much time I finally gave up. Customer service contacted me on twitter only to tell me what I already knew-No samples for you! I mean really-don't waste my time unless you are going to do something!
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• 12/2/2011 2:49 PM Rok wrote:
  The items you purchase HAVE to be from beauty.com only to qualify, not from drugstore.com. Also if the gwp is actually in your bag upon submitting your order they will not take it out, if it doesn't have it in your cart or your confirmation you will NOT get it. Also like the above poster you HAVE to click on the banner advertising the gwp.
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• 12/6/2011 1:38 PM dlt wrote:
  Yes you definitely have to click on the icon. It's just a bummer that their site isn't simpler to figure out. There should be clear guidelines on what is combinable. Customer Service for me is mixed...sometimes really great, sometimes pathetic. You definitely have to be a squeaky wheel and even then it's a mixed bag.
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• 12/10/2011 3:12 PM Jennifer wrote:
  "It's just a bummer that their site isn't simpler to figure out" What is so hard to "figure" out? 1) Spend $100.00 with Beauty.com 2) Click on the big picture showing the beauty bag with samples 3)It's automatically added to cart and you check out. Why is this so difficult to understand??? NEVER had a problem!
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• 12/11/2011 8:00 PM Brianna wrote:
  The best way to ensure GWP from beauty.com is to subscribe to their email updates. When you click through the email, the gift is automatically placed in your cart, and you will see a message confirming that. I have never had a problem receiving the GWP this way.
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